An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

COD is available for selected products in Bangladesh. For other products, advance or partial payment is required.

Delivery/courier charges apply to all online orders. For courier deliveries, customers must pay the full courier fee. In some restricted areas (e.g., DOHS), additional van entry fees will be added to the bill.

• Own delivery service: Dhaka, Gazipur, Rangpur, Chattogram, and Khulna.

• Other cities: Delivered via third-party courier.

• Some areas inside Dhaka, Chattogram, and Gazipur are outside our coverage and delivered via courier. (See coverage list on our website for details.)

Delivery usually takes 1–3 days or more, depending on location and product availability.

No. We follow a Close Box Policy. Please record an unboxing video at home. If there’s an issue, inform us within 24 hours with the video proof.

No return is allowed after purchase from the shop. Please check the product before buying. Warranty service will apply if needed.

You must report it within 24 hours via hotline. The product box must be intact and not scratched/damaged.

If you suspect the product is not correct, do not open the box. Once opened/used, the product cannot be returned.